Is the Tylock smart lock compatible with Apple Homekit ?

No, Tylock is not compatible with Apple Homekit. Continue reading

Can I receive a remote notification when the Tylock smart lock has been used (opening and closing) ?

Yes, the administrator and moderator receive remote push notifications on the app. Continue reading

Can we leave the Tylock smart lock unlocked (while unloading shopping for example) ?

All you have to do is stand close to the lock with your smartphone, key or fob. When the lock beeps, turn the knob to unlock and then use the handle to open your... Continue reading

How do I use the Tylock emergency key ?

The emergency key is strongly recommended if you do not have other means of access to your home (back door, garage). We recommend that you keep it sufficiently charged in a place outside the... Continue reading

Will I receive an alert from the Tylock app when the battery level is low ?

Yes, a pictogram indicates the state of the battery and the estimated remaining life is also displayed. When the battery is empty, a green light continues to flash on the lock. This means that... Continue reading

How do I use my Tylock smart lock if I lose or break my phone ?

Just login with your account on another phone. If a user or guest has misplaced their phone, the administrator can deactivate their access rights. Continue reading

How do I deactivate access to my home if I lose my Tylock card or fob ?

You can deactivate cards or fobs from the Tylock app. Continue reading

Can I control my Tylock smart lock with the NFC of my smartphone ?

No, this feature is not available. Continue reading