If there is a power cut, will the Smart TRV still work?

Control is no longer active because the boiler or heat pump is disconnected Continue reading

With which heating system can I use the Smart TRV?

You can use it with hot-water radiators to replace a a manual thermostatic valve, with an adapter if required. Continue reading

How many Smart TRVs can I install in a property?

You can install 8 Smart TRVs per room (with a maximum of 32 rooms, up to a limit of 50 Zigbee products in the smart home hub). N.B.: at least one radiator in the... Continue reading

What type of batteries should I use with the Smart TRV?

The Smart TRV runs on either 2x LR06/AA alkaline batteries (supplied) or 2x rechargeable Ni-MH batteries, guaranteeing a battery life of 2 years (replace both batteries at the same time). It is best to... Continue reading

My thermometer in the room shows a different reading to the room temperature displayed on the Smart TRV. What can I do?

You should go to the app’s settings and select temperature correction. This menu allows you to correct a discrepancy between the temperature displayed by your Smart TRV and the temperature measured in the room... Continue reading

I’ve set the Smart TRV to 21°C, but the radiator is still cold. What can I do?

If you have a central heating thermostat, make sure that the set temperature of your Smart TRV is set to a temperature lower than the thermostat’s set-point temperature. Continue reading