What are the different types of video recording stored ?

Choose between : Continuous or detection recording.The videos are recorded in "medium" resolution quality = HD.Each detection video recorded on detection starts 5 seconds before the event for a total duration of at least 35 seconds. Continue reading

My thermostat switches off before reaching the required temperature or switches on when the required temperature is exceeded. Why ?

There are multiple ways to control heating systems:“start-shutdown” or “on-off” control,proportional control (P),proportional-integral control (PI),and proportional-integral-derivative (PID) controlThe “on-off” method will run your heating until the room (measured) temperature equals the set (desired) temperature... Continue reading

How do I set a temperature on my pilot wire programmer (Driver, Calybox, Starbox, Deltia range) ?

A pilot wire programmer cannot be used to set the temperature. It sends mode commands based on the programming :ComfortComfort -1°C (on a 6-order pilot wire programmer)Comfort -2°C (on a 6-order pilot wire programmer)Eco... Continue reading

What do the beeps emitted by the control panel mean each time my alarm is turned on and off ?

Whenever the ON/OFF buttons are pressed on a remote control or keypad, the control unit makes multiple beeps :This means that there are events to view and then clear. To clear them :With a control... Continue reading

How do I use my TYXAL + alarm ?

Watch the video to see how to use your TYXAL+ alarm. Continue reading

What does the dEF 7 message on the screen of my Tybox 137 mean ?

The dEF7 error on the TYBOX 137 means there is an internal error in the TYBOX 137 and requires a replacement. Continue reading

How do I get the warranty on my Delta Dore product ?

It’s easy to use your warranty. Follow the procedure below, based on your circumstance : Delta Dore products are guaranteed for 5 years and Lifedomus products are guaranteed for 3 years. - You purchased through an... Continue reading

Do I have to put my alarm on maintenance during an power outage for several hours ?

If a power outage lasts longer than 30 minutes, your TTGSM or TYDOM 2.0 will warn you of the power outage.The alarm remains functional due to the battery back-up and will use the outgoing... Continue reading

What should I do in case of power outage or internet loss with my Tydom 2.0 ?

Delta Dore continues to protect your home, even during a power cut or lost internet connection. Here’s how it works:If there is a power outage, e.g. during a thunderstorm, don’t touch anything. The Tydom 2.0 has... Continue reading

I can not connect to Tydom. How can I connect ?

If you cannot connect your Tydom home automation application, here are some tips that may help :Make sure that your password is correctly entered in the application. Password consists of at least 8 characters... Continue reading