What are the different operating modes of the Tycam Guard projector (LED beam)?

Colour night vision requires that the spotlight be activated in the dark. The spotlight can be activated in 3 ways:Permanently at night, configurable from the camera image settings in the Tydom app: LED intensity adapts... Continue reading

You cannot pair your Tycam Guard / Home camera in Wi-Fi mode, having made several attempts

There are several possible causes:Wi-Fi installation is not possible if the Wi-Fi network used is not sufficiently secure (this may be the case with old generations of Wi-Fi router the modes to avoid are... Continue reading

What are the benefits and features of the new generation of Tycam Guard and Tycam Home cameras?

Tycam Guard and Tycam Home cameras offer a host of new features in both products and uses via the Tydom app.Please note: the new Tycam Home does not include PoE; only the Tycam Guard is... Continue reading

What is the camera expert mode and ONVIF protocol available with Tycam Guard / Tycam Home ?

The expert camera mode is designed for installers and experienced professionals.It provides access to advanced functions such as adding a digital mask, anti-mask function, advanced image quality settings, ONVIF configuration and email alerts.About the... Continue reading

What products and accessories go with the new range of Tycam Guard and Tycam Home cameras?

Products and accessories that compliment the Tycam Home and Tycam Guard cameras.Installing the cameras requires use of a Delta Dore smart home hub.Tycam Guard accessories: POE switch ref. 6417010 (link to online product datasheet)New,... Continue reading

Which memory card is compatible with Tycam Guard and Tycam Home cameras?

Tycam Guard and Tycam Home cameras are supplied with a 32GB SD card. Enjoy at least 8 days of continuous HD recording (up to 10 days depending on the complexity of the images).Recording capacity can... Continue reading

What does the "Access interrupted" message on Tycam 1100/2100 cameras mean?

This message appears in the Tydom app on the camera list to signify that a manual camera update is required.As of 8 April 2025, the old video platform of the Tycam 1100 and 2100... Continue reading

What is the Tycam Home camera's smart tracking?

The Tycam Home camera has a motorised lens that you can move vertically or horizontally using the Tydom application. You can set the Tycam Home camera's default position using the Tydom application.This pre-defined position... Continue reading

If there is an Internet outage, can I still use the Smart TRV?

The Smart TRV remains operational and regulates the system based on the last set-point temperature received from the smart home hub. Continue reading

If there is a power cut, will the Smart TRV still work?

Control is no longer active because the boiler or heat pump is disconnected Continue reading