Can I install the Easy smart plug outside?

No, it is designed for indoor use only. Continue reading

When I measure the consumption of an electrical equipment, does the displayed measurement correspond only to this device or to that of the Easy smart plug and the electrical equipment?

The measurement only corresponds to the device connected to the Easy smart plug. Continue reading

How long is my consumption data measured from an Easy smart plug kept for

They are kept for 3 years with a history of the last 8 days, last 10 weeks and last 25 months.  Continue reading

If my electrical device overloads or overheats, will the Easy smart plug switch off automatically?

Yes Continue reading

What is the difference between E, F and G types of plugs?

These different formats are compliant with the standards of the plugs used in the different countries. The connection to the earth plug is different depending on the type of plugs. Continue reading

Important information concerning the Lifedomus product range

Dear customer,You have upgraded or purchased the Lifedomus product range in recent years, and we would like to thank you for this. This product range has represented a response to the enhancement of high-end... Continue reading

Moved into a home equipped with a Tydom/Tywell hub? How do I connect and check who has access to my installation?

After checking you are properly connected to your Tydom/Tywell hub, connect to your internet router's WiFi via an ethernet cable.Download the Tydom app and follow the instructions to create an account (or log in... Continue reading

Are Tycam Home & Guard compatible with all Tydom smart home hubs? Tydom 1.0, 2.0, Tydom Home & Pro, Tywell

Tycam Home and Tycam Guard cameras are compatible with several Delta Dore smart home hubs:old generation: Tydom 1.0new generation: Tydom Home / Pro / Tywellalarm transmitter for smart homes: Tydom 2.0Depending on your equipment,... Continue reading

What is privacy mode and how does it work?

Protect your family's privacy by choosing not to stop all recording, with just one click. Disable your Tycam Guard or Tycam Home camera at any time.There are 2 Privacy mode levels that can be... Continue reading

What are the different operating modes of the Tycam Guard projector (LED beam)?

Colour night vision requires that the spotlight be activated in the dark. The spotlight can be activated in 3 ways:Permanently at night, configurable from the camera image settings in the Tydom app: LED intensity adapts... Continue reading