Frequently Asked Questions

How do I open my door fitted with the Tylock smart lock?

Bring your smartphone close to your lock, or swipe your NFC card or fob in front of the outside knob to activate your lock. When the lock beeps, turn the outside knob to unlock it and use the handle to open your door. Once inside your home, remember to properly lock your door (as if you had a physical key) using the inside knob. Your door does not automatically unlock when it is open.

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