The Applications and Websites are published by Delta Dore SA, with share capital of €2,227,496 and with registered office at Le Vieux Chêne – 35270 BONNEMAIN, SAINT-MALO FRANCE Companies Register no. 897 080 289. The Publisher holds all rights over the Applications, Websites and related services.
Applications: Means the applications and related services. These include, but are not limited to, software, software updates and all or some of the following elements: database, editorial content, graphics, photos and videos. It is a piece of software/program made accessible by DELTA DORE.
Websites: Means all DELTA DORE web pages and linked resources accessible through a web address.
User: Means any adult natural person who is responsible for the use of the Application.
Publisher: Means DELTA DORE
Connected Equipment: Means Delta Dore or other brand connected home automation equipment and boxes which can be controlled by the Applications.
Systems: Means not only Connected Equipment belonging to the User and the Applications that he uses, but also the interoperability of such equipment with the Applications.
Technical Equipment: Means the terminals running the Applications (e.g. smartphones, tablets) and their operating systems.
Description of services
The Applications, installed on the Technical Equipment, can be used to control the Connected Equipment and thus control home comfort, energy consumption and security.
As far as video surveillance is concerned, data will be kept for 30 days in order to guarantee continuity of the services offered.
The Applications and the Websites are the property of DELTA DORE. Photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as any works integrated into the Applications and Websites, with the exception of data imported by the User, are the property of DELTA DORE or of third parties that have authorised DELTA DORE to use them.
Reproduction of the Applications and/or Websites on paper or electronic medium is permitted provided that it is strictly reserved for personal use only, excluding any use for advertising and/or commercial and/or information purposes and that such reproduction complies with Article L. 122-5 of the French Intellectual Property Code.
Except as provided above, any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the Applications and/or Websites and all or part of their content, without having obtained prior authorisation from DELTA DORE, is strictly prohibited and constitutes an infringement of copyright.
Access to services
The Applications can be downloaded from the platforms made available by the operating system publishers (android, iOS, etc.).
Access to and/or use of the Applications and Websites is strictly for personal use only. The User agrees not to use the Applications and Websites, as well as the information or data contained therein, for commercial, political or advertising purposes or for any form of commercial prospecting.
7.1 Collection of personal data
No personal data will be collected without the User's knowledge
The Applications and Websites are accessible without having to reveal your identity or give any personal information. However, DELTA DORE may be required to collect personal data about you provided that it informs you in advance.
Such data may be collected:
- when creating a customer account,
- when you leave comments (e.g. forums, social networks, blogs),
- when you contact us (telephone, email, etc.),
- when using the Applications.
These data will be used in accordance with DELTA DORE's Confidentiality Policy. However, we will not be responsible for any third party use of personal data where you provide such data to the third parties concerned. We recommend that you remain vigilant as to the personal data that you disclose.
What is a cookie?
A cookie is a file stored on the hard disk of your Technical Equipment when you visit a Website or use an Application. Information about your browsing habits is stored in these files installed on your Technical Equipment. Cookies do not enable us to identify the User personally.
▪ If you accept cookies, they can be used to:
- draw up statistics (number of visits, number of page views, etc.).
- adapt how our site is displayed on your equipment (PC, tablet, smartphone, etc.)
- save information about a form that you have completed on our site (contact form, qualified fitter form, etc.)
Managing cookies is specific to the browser used. Each browser can be configured to prevent cookies from being recorded or to accept cookies on a case by case basis. Each browser's configuration is different. The procedure for managing cookies is described in your browser's help menu.
7.3 Use of personal data
Personal data will be collected principally to ensure that the products and services offered by DELTA DORE work correctly and effectively. Personal data may also be included in studies and statistics. Where applicable, any data collected will systematically be processed anonymously. The collection of data will help to give DELTA DORE a better understanding of the User's preferences and practices and therefore enable it to match its commercial offers with the User's wishes.
Under no circumstances can personal data be assigned to third parties without the User's prior consent.
7.4 Data storage
Personal data will be stored on our servers for as long as this is necessary in terms of the functioning of the User's Connected Equipment.
DELTA DORE may outsource the storage of certain personal data to subcontractors but will remain responsible for such data.
7.5 Recipients of personal data
Subject to the User's consent, data may also be accessible to DELTA DORE's partner companies so that the User can be offered the opportunity to take up certain services (e.g. maintenance, assistance). To express his consent, the User may need to physically tick a box.
7.6 Access to personal data
If the User is entered on a DELTA DORE distribution list, he may of course unsubscribe at any time by clicking on the appropriate link.
7.7 Security and privacy
Delta Dore takes all necessary steps in terms of respect for the User's privacy and the use of his personal data.
Delta Dore, with the help of AMOSYS, one of the leading French cyber security companies and accredited by the ANSI as a PASSI, guarantees the security, integrity, quality and confidentiality of the information held on your Delta Dore Systems in order to ensure maximum immunity.
The information communicated by the User will be processed according to the applicable laws and, in particular, the French Act no. 78-17 of 6 January 1978 (French Data Protection Act). DELTA DORE takes all necessary measures to comply with Article 34 of that Act which provides that "the data controller shall take all useful precautions, with regard to the nature of the data and the risks of the processing, to preserve the security of the data and, in particular, to prevent their alteration and damage, or access by unauthorised third parties".
To ensure that personal data are protected, the Publisher will assess its security mechanisms and keep them up to date. You will be regularly notified of any changes affecting your Systems. You must accept these notifications in order to incorporate the latest security functionalities and information.
1 - ANSI: Agence Nationale Sécurité Informatique [National Agency for IT security]
2- PASSI: Prestataire d'Audit de Sécurité Systèmes d'Information [Information Systems Security Auditor]
7.8 Protection of minors
The Applications are not intended for minors and are not therefore capable of collecting their personal data.
MANAGEMENT AND AMENDMENT
In order to manage the Applications and Websites, the Publisher may at any time:
- suspend, interrupt or limit access, in whole or in part, to the Applications and Websites,
- delete any information that may disrupt the operation thereof or which contravenes national or international laws,
- suspend the Application in order to carry out updates.
The functionalities and/or features of the Applications and Websites are likely to change from time to time.
The Publisher reserves the right to launch new services and, where applicable, without notice and at its sole discretion, to delete, improve or change all or some of the functionalities, features, headings and services of the Applications and Websites.
9.1 User's liability
The use of the Applications and Websites requires certain Technical Equipment for which the User will be fully responsible. The User will therefore check the compatibility, proper installation, correct operation running and maintenance of any Technical Equipment that is necessary for the use of the Applications and Websites.
The User will also be responsible for any faults, viral attacks or attempted intrusions made in relation to its connecting equipment.
The User will also be responsible for any data that he imports into the Applications.
9.2 Publisher's liability
In particular, the Publisher will not be held liable in the following circumstances:
- if the User's Technical Equipment is incompatible or faulty, especially where this is caused by the age of the Technical Equipment,
- in the event of obsolescence of the Connected Equipment,
- breakdown, fault, difficulty or interruptions to operations preventing access to the Applications and Websites or to one of their functionalities,
- issues including but not limited to the availability, security and quality of the Applications and Websites and whether they are up to date,
- if any content or other material held on or transmitted by the Applications is deleted or cannot be stored or transmitted and/or delivered owing to lack of capacity,
- in the event of damage or alteration to Technical Equipment or Connected Equipment as a result of the installation or use of the Applications.
CHANGES TO THIS CONTRACT
TERM AND TERMINATION
Data will be saved in consideration of the laws in force in each country, unless special provisions apply and are accepted by the User.
In the event of difficulty with the use of the Applications and/or Websites, the User may contact Delta Dore using the contact form.
In the event of issues concerning personal data collection, the User may contact:
▪ By post:
Correspondant Informatique et Libertés
Le Vieux Chêne
▪ By email: firstname.lastname@example.org
Last update : 19/12/2016