What should I do if the Easy smart bulb cannot find any Zigbee network?

You should check that the Tydom Home, Pro & internet router are operational, reset the bulb and redo the pairing while taking care not to exceed the radio range. If other bulbs are associated... Continue reading

Is it possible to add an Easy connected bulb to several Zigbee networks?

No, a bulb can only be associated with one Zigbee network.  Continue reading

How many light bulbs can I install in my home?

Tydom can manage up to 136 devices depending on the type of product including 50 on the Zigbee network. Continue reading

Can I install the Easy smart bulb outside?

No, it is designed for indoor use only. Continue reading

How to pair a smart bulb from another brand to a Tydom or Pro hub?

Before pairing, screw the bulb into your light, download the Tydom app and launch it. Go to the « Settings » page of your installation, select « Add a device », « Lighting »,... Continue reading

Is it possible to connect an Easy smart bulb to a Philips Hue bridge?

Yes Continue reading

Is it possible to use the wired wall switch to control the Easy connected bulbs?

Yes, it is possible to use a wired wall switch (On/off) to turn the lighting on or off. However, if you wish to control the lights from the Tydom app or by voice, you... Continue reading

When I turn off the Easy smart bulb with the wired wall switch, do I get the same brightness and colour when I turn the switch back on?

Yes, it goes back to the last state before the light went out. Continue reading

What is the state of my Easy connected bulbs following a power failure?

After a power failure, my lights will return to the last state saved.  Continue reading

When I turn off the Easy smart bulb with the wired wall switch, can I control this lighting with the Tydom app or by voice?

No, if you want to control your lighting, you will have to leave the wall switch permanently on. Continue reading