Frequently Asked Questions

How to pair a smart bulb from another brand to a Tydom or Pro hub?

Before pairing, screw the bulb into your light, download the Tydom app and launch it. Go to the « Settings » page of your installation, select « Add a device », « Lighting », « Connected bulb - other brands », turn on the switch, the bulb lights up. Before starting the pairing procedure, check that the bulb is not already associated with a third-party application. Follow the instructions of the third party connected bulb to delete (if required) and associate. Press the button « Associate ». If it is the first installation, it is necessary to create a Zigbee network during the association process.

Was this answer helpful to you ?