Can I create a group of smart plugs?

Yes, group management is possible. Continue reading

Is it possible to connect an Easy smart plug to a Philips Hue bridge?

No Continue reading

How many smart plugs can I install in my home?

Tydom can manage up to 136 devices depending on the type of product including 50 on the Zigbee network. Continue reading

Can I install the Easy smart plug outside?

No, it is designed for indoor use only. Continue reading

What should I do if the Easy smart plug cannot find any Zigbee network?

You should check that the Tydom Home, Pro, Internet router or are operational, reset the plug and redo the pairing while taking care not to exceed the radio range. If other plugs are associated... Continue reading

Will it be possible to get exactly the same features for a smart plug from another brand (compared to an Easy smart plug) in the Tydom application?

No, if the smart plug has energy monitoring, this feature will not be supported in the application. It will be possible at least to control the plug and to restore the instantaneous consumption. Continue reading

How to pair an Easy smart plug to a Tydom Home or Pro hub?

Before pairing, connect the plug to an electric socket, download the Tydom app and launch it. Go to the « Settings » page of your installation, select « Add a device », « Plug... Continue reading