How do we login with Guest mode ?

You send an SMS or an email containing a username and a password (randomly generated) to the person of your choice. Your guest can install the Tylock app and press “Guest Mode” to login. Continue reading

How do we login with User mode ?

You must enter the email address and password that you defined when registering. Continue reading

When I leave my home, do I have to close the door using one of my means of access (smartphone, NFC card or fob) ?

Yes, you must perform the same procedure as for opening your door (see previous question). Your door does not automatically lock when it is closed. Continue reading

How do I open my door fitted with the Tylock smart lock?

Bring your smartphone close to your lock, or swipe your NFC card or fob in front of the outside knob to activate your lock. When the lock beeps, turn the outside knob to unlock... Continue reading

How do I change the battery in my Tylock smart lock?

The battery is very easy to change: using the locking key provided in the pack, unscrew the outside knob, then remove the battery and replace it with a CR2 3V lithium battery. Continue reading