Can I replace my Tydom 1.0 with a Tydom Home or Pro?

You can replace your Tydom 1.0 with a Tydom Home or Pro.From the launch of Tydom home/pro, you will have to manually reconfigure your installation on the new Tydom.A transfer function will be available... Continue reading

Where can I find the instructions for the Tydom Home or Pro?

You can scan the QR code on your Tydom, or visit the Delta Dore website. Continue reading

How do I install my Tydom Home or Pro?

Watch the video to find out how to install your Tydom Home or Pro:Tydom Home: https://www.youtube.com/watch?v=ncwCTuhyo2QTydom Pro: https://www.youtube.com/watch?v=FmNkKJJLldg Continue reading

Moved into a home equipped with a Tydom/Tywell hub? How do I connect and check who has access to my installation?

After checking you are properly connected to your Tydom/Tywell hub, connect to your internet router's WiFi via an ethernet cable.Download the Tydom app and follow the instructions to create an account (or log in... Continue reading

What is the difference between Tydom Home and Pro?

The Tydom Home is positioned within a room (normally near the router), while the Tydom Pro is installed in a consumer unit or communication board.Both boxes offer identical features. Continue reading

Which solutions are there to wireless range problems with the Tydom Pro?

There is an optional X3D/Zigbee antenna available to improve the wireless range.Metal consumer units may require the use of this external antenna. Continue reading