Frequently Asked Questions

How do I get the warranty on my Delta Dore product ?

It’s easy to use your warranty. Follow the procedure below, based on your circumstance : Delta Dore products are guaranteed for 5 years and Lifedomus products are guaranteed for 3 years.

 

- You purchased through an installer : After-sales service is provided by the installer for end-users. You should therefore contact your installer for after-sales service needs.

- You purchased online: After-sales service is provided by the supplier for end-users. Contact after-sales service on the site where you made your purchase.

- You bought a house that was already equipped: If you have purchase receipts and you’re still in the warranty period, contact the dealer. Otherwise, you can contact a recommended installer. Warning: You may be billed for this service.

To apply the warranty, check the general terms of sale (from the dealer). As a manufacturer, Delta Dore guarantees its products for its distributors (installer, website, etc.), not for end-users directly.

See the warranty terms >

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