HOW DO YOU MOVE THE CONFIGURATION?  

The configuration is automatically migrated! If you want to replace your Tydom 1.0 with a Tydom Home or Tydom Pro in order to take advantage of Zigbee 3.0* compatibility, follow our video tutorial step by step, for simple and fast replacement.

In less than 10 mins, your new Tydom hub is installed! 

It should be noted that voice assistants will have to be configured manually on the new Tydom.

HOW DO YOU DELETE ALL OF THE DATA FROM THE OLD TYDOM 1.0? 

In the case of a replacement, once the new hub has been installed, consider deleting the entire configuration from the old hub, by performing a FACTORY RESET.   

This operation must be performed out of range of the existing installation (ideally more than 500 m away) to avoide losing the new configuration (and having to reconfigure everything manually).   
  

 AND WHAT HAPPENS TO THE INSTALLED TYDOM 1.0?   

Tydom 1.0 will no longer be sold, however, the entire fleet of installed units will continue to function within their existing perimeter, and will of course remain compatible with the TYDOM app. 

*Zigbee compatibility dependent on the makes and models