I can not connect to Tydom. How can I connect ?

If you cannot connect your Tydom home automation application, here are some tips that may help :Make sure that your password is correctly entered in the application. Password consists of at least 8 characters... Continue reading

My SIM card does not work in my phone transmitter, why ?

Do you have a telephone transmitter for your alarm and you’ve installed a Data SIM card? It is likely that your transmitter will not send transmissions about an intrusion. This information pertains to any... Continue reading

What should I do in case of power outage or internet loss with my Tydom 2.0 ?

Delta Dore continues to protect your home, even during a power cut or lost internet connection. Here’s how it works:If there is a power outage, e.g. during a thunderstorm, don’t touch anything. The Tydom 2.0 has... Continue reading

Do I have to put my alarm on maintenance during an power outage for several hours ?

If a power outage lasts longer than 30 minutes, your TTGSM or TYDOM 2.0 will warn you of the power outage.The alarm remains functional due to the battery back-up and will use the outgoing... Continue reading

How do I get the warranty on my Delta Dore product ?

It’s easy to use your warranty. Follow the procedure below, based on your circumstance : Delta Dore products are guaranteed for 5 years and Lifedomus products are guaranteed for 3 years. - You purchased through an... Continue reading

What does the dEF 7 message on the screen of my Tybox 137 mean ?

The dEF7 error on the TYBOX 137 means there is an internal error in the TYBOX 137 and requires a replacement. Continue reading

My transmitter or keypad tells me there is a "Supervision Error"

Radio supervision signal :Supervision is a self-check of the entire intruder alarm system; except the key fob remote controls.Whether the alarm is ON or OFF, each component of the system continuously sends a supervising... Continue reading