Installation and set-up
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How many light bulbs can I install in my home?
Tydom can manage up to 136 devices depending on the type of product including 50 on the Zigbee network. Continue reading
Is it possible to add an Easy connected bulb to several Zigbee networks?
No, a bulb can only be associated with one Zigbee network. Continue reading
What should I do if the Easy smart bulb cannot find any Zigbee network?
You should check that the Tydom Home, Pro & internet router are operational, reset the bulb and redo the pairing while taking care not to exceed the radio range. If other bulbs are associated... Continue reading
How do I install my Tydom Home or Pro?
Watch the video to find out how to install your Tydom Home or Pro:Tydom Home: https://www.youtube.com/watch?v=ncwCTuhyo2QTydom Pro: https://www.youtube.com/watch?v=FmNkKJJLldg Continue reading
Where can I find the instructions for the Tydom Home or Pro?
You can scan the QR code on your Tydom, or visit the Delta Dore website. Continue reading
Can I replace my Tydom 1.0 with a Tydom Home or Pro?
You can replace your Tydom 1.0 with a Tydom Home or Pro.From the launch of Tydom home/pro, you will have to manually reconfigure your installation on the new Tydom.A transfer function will be available... Continue reading
How can I see what is happening in my property during an intrusion with the Tydom 2.0?
Protect your home with a Delta Dore wireless alarm system to be warned of an intrusion by receiving a video link text message from the Tydom 2.0. Follow the two steps below to activate this... Continue reading
How can I view my cameras on a PC and benefit from the "video wall" option ?
Thanks to the use of an Android emulator e.g. NOX, which can be downloaded for free, it is possible to port the Tydom app to a PC in tablet format and to visualize among others... Continue reading
How can I reset my Tydom password ?
It is easy to reset your TYDOM password :For TYDOM 1.0 press and hold the reset button (near the power cable) for about 15 seconds, or until the LED light flashes purple rapidly. When... Continue reading
What are the different types of video recording stored ?
Choose between : Continuous or detection recording.The videos are recorded in "medium" resolution quality = HD.Each detection video recorded on detection starts 5 seconds before the event for a total duration of at least 35 seconds. Continue reading