Can I connect any type of electrical equipment on my Easy smart plug?

You can connect most electrical devices to an Easy smart plug but be sure to follow the maximum power indicated on the smart plug (Type E and F: 16A and G type: 13 A).... Continue reading

Is it possible to connect an Easy smart plug on a multi-socket?

Yes but you have to respect the safety rules: do not exceed the maximum permitted power by the multi-socket, make sure to have a NF certified multi-socket and do not add supplementary multi-socket. If... Continue reading

Is it possible to connect a multi-socket to an Easy smart plug?

Yes it is possible but you have to make sure not to exceed the maximum power (Type E and F: 16A and G type: 13 A). If the power is exceeded, there is a... Continue reading

What can I do with voice assistants to control an Easy connected plug?

The Easy connected plug can be turned on or off. It Is also possible to declare the smart plus as a light in the application of your voice assistant. Continue reading

What is the energy consumption of an Easy smart plug when it is switched on?

Its consumption is < 0,5 W. Continue reading

Can I use a Zigbee 3.0 remote control bought on the market with a smart plug (Touch Link pairing = direct proximity)?

No Continue reading

Can I control my Tylock smart lock with the NFC of my smartphone ?

No, this feature is not available. Continue reading

How do I deactivate access to my home if I lose my Tylock card or fob ?

You can deactivate cards or fobs from the Tylock app. Continue reading

How do I use my Tylock smart lock if I lose or break my phone ?

Just login with your account on another phone. If a user or guest has misplaced their phone, the administrator can deactivate their access rights. Continue reading

Will I receive an alert from the Tylock app when the battery level is low ?

Yes, a pictogram indicates the state of the battery and the estimated remaining life is also displayed. When the battery is empty, a green light continues to flash on the lock. This means that... Continue reading