How do I change the battery in my Tylock smart lock?

The battery is very easy to change: using the locking key provided in the pack, unscrew the outside knob, then remove the battery and replace it with a CR2 3V lithium battery. Continue reading

I am not receiving my notifications

The reasons for not receiving notifications may vary depending on the devices used (phone/smartphone or tablet model) and their operating system. Below is the list of points to check.Check that the Tycam camera is... Continue reading

What can I do with voice assistants to control an Easy connected bulb?

The Easy connected bulb can be turned on or off, dimmed, or tuned to a colour of your choice. Continue reading

What is the radio range of an Easy connected bulb?

The radio range is 30m. But thanks to the repeater function, the Zigbee radio range is expanded.    Continue reading

Can I create a group of smart bulbs?

Yes, group management is possible. Continue reading

Can I use a Zigbee 3.0 remote control bought on the market with an Easy connected bulb (Touch Link pairing = direct proximity)?

No Continue reading

How many colour choices do I have on an Easy smart bulb?

There is a combination of 16 million colours possible. Continue reading

Is it possible to change the colour of the bulbs when I create routines?

Yes Continue reading

What is the state of my Easy connected bulbs following a power failure?

After a power failure, my lights will return to the last state saved.  Continue reading

When I turn off the Easy smart bulb with the wired wall switch, can I control this lighting with the Tydom app or by voice?

No, if you want to control your lighting, you will have to leave the wall switch permanently on. Continue reading