When I turn off the Easy smart bulb with the wired wall switch, do I get the same brightness and colour when I turn the switch back on?

Yes, it goes back to the last state before the light went out. Continue reading

Is it possible to use the wired wall switch to control the Easy connected bulbs?

Yes, it is possible to use a wired wall switch (On/off) to turn the lighting on or off. However, if you wish to control the lights from the Tydom app or by voice, you... Continue reading

What is the difference between Tydom Home and Pro?

The Tydom Home is positioned within a room (normally near the router), while the Tydom Pro is installed in a consumer unit or communication board.Both boxes offer identical features. Continue reading

Can I use Face ID to control my Tyxal+ alarm via the application, as an alternative to entering the user code?

The new update to our Tydom application allows you to directly access your alarm using the facial recognition on your iPhone/iPad. This technology, developed by Apple, is called Face ID. It is used to... Continue reading

Can I synchronise the Tycam 1100/2100 cameras with my Tyxal + alarm?

Synchronise your Tyxal+ and Tycam 1100/2100 installation - the winning combination for your peace of mind. Thanks to this new compatibility, you can elevate your home security to a higher level. For technical reasons,... Continue reading

My Tycam camera connected to a PoE switch is heating up; is this normal?

Like any electronic device, the Tycam camera heats up when it is switched on. It is, therefore, normal for your camera to feel slightly warm to the touch as it is designed to dissipate... Continue reading

My thermostat switches off before reaching the required temperature or switches on when the required temperature is exceeded. Why ?

There are multiple ways to control heating systems:“start-shutdown” or “on-off” control,proportional control (P),proportional-integral control (PI),and proportional-integral-derivative (PID) controlThe “on-off” method will run your heating until the room (measured) temperature equals the set (desired) temperature... Continue reading

How do I use my TYXAL + alarm ?

Watch the video to see how to use your TYXAL+ alarm. Continue reading

What do the beeps emitted by the control panel mean each time my alarm is turned on and off ?

Whenever the ON/OFF buttons are pressed on a remote control or keypad, the control unit makes multiple beeps :This means that there are events to view and then clear. To clear them :With a control... Continue reading

How do I set a temperature on my pilot wire programmer (Driver, Calybox, Starbox, Deltia range) ?

A pilot wire programmer cannot be used to set the temperature. It sends mode commands based on the programming :ComfortComfort -1°C (on a 6-order pilot wire programmer)Comfort -2°C (on a 6-order pilot wire programmer)Eco... Continue reading