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Can I use Face ID to control my Tyxal+ alarm via the application, as an alternative to entering the user code?
The new update to our Tydom application allows you to directly access your alarm using the facial recognition on your iPhone/iPad. This technology, developed by Apple, is called Face ID. It is used to... Continue reading
Can I synchronise the Tycam 1100/2100 cameras with my Tyxal + alarm?
Synchronise your Tyxal+ and Tycam 1100/2100 installation - the winning combination for your peace of mind. Thanks to this new compatibility, you can elevate your home security to a higher level. For technical reasons,... Continue reading
I am not receiving my notifications
Specific reasons for not receiving notifications can vary significantly between devices and operating systems. A list of points to check is given below.Check that the TYCAM "Do not disturb" function is deactivatedActivate the notification... Continue reading
My Tycam camera connected to a PoE switch is heating up; is this normal?
Like any electronic device, the Tycam camera heats up when it is switched on. It is, therefore, normal for your camera to feel slightly warm to the touch as it is designed to dissipate... Continue reading
What do the beeps emitted by the control panel mean each time my alarm is turned on and off ?
Whenever the ON/OFF buttons are pressed on a remote control or keypad, the control unit makes multiple beeps :This means that there are events to view and then clear. To clear them :With a control... Continue reading